Welcome to Creature Corner. We are dedicated to delivering your pet accessories quickly and reliably. This Shipping Policy details our processing times, shipping methods, and delivery procedures.
1. Order Processing Time
- All orders are processed within 1 to 2 business days (Monday through Friday, excluding weekends and major holidays).
- Once your order has been processed and shipped, you will receive a confirmation email containing your tracking number so you can monitor your shipment’s progress.
2. Shipping Rates & Delivery Estimates
Delivery charges and estimated transit times for your order will be calculated and displayed at checkout. Standard delivery typically takes between 3 to 7 business days depending on your destination within the United States.
3. Shipping Address & Order Accuracy
- Please ensure that your shipping address is entered correctly at checkout. We are not responsible for orders delayed or misdelivered due to incorrect or incomplete addresses provided by the customer.
- If you need to update your shipping address, please contact us immediately. Changes can only be made if the order has not yet been dispatched.
4. Lost, Damaged, or Delayed Packages
- Delayed Shipments: While we strive to meet all estimated delivery dates, carrier delays can occasionally occur due to weather, high volume, or logistical issues.
- Damaged or Lost Items: If your package arrives damaged or appears lost in transit, please contact us right away so we can work with the carrier to resolve the issue promptly.
5. Contact Information
If you have any questions regarding your shipment or need assistance tracking an order, please reach out to our support team:
- Support Email: support@creaturecorner.com
- Customer Support Phone: +1 (208) 812-4240
- Business Address: 1712 Montgomery Hwy, Dothan, AL 36303, United States