1. Business Identity & Contact Information
To comply with transparency requirements for online retail and advertising networks, our official business details are as follows:
- Store Name: Creature Corner
- Physical Business Address: 1712 Montgomery Hwy, Dothan, AL 36303, United States
- Customer Support Phone: +1 (208) 812-4240 (Alternate: +44 7868 260679)
- Contact Email: support@creaturecorner.com
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, when you participate in activities on the website, or otherwise when you contact us.
The personal information we collect may include the following:
- Contact Data: Name, billing/shipping address, email address, and phone number.
- Payment Data: Data necessary to process your payment, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument. All payment data is stored by our third-party payment processors. You should review their privacy policies for direct information on how they handle financial data.
- Automatically Collected Data: Information collected automatically when you visit our website, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our website. This is collected through cookies and similar tracking technologies.
3. How We Use Your Information
We use personal information collected via our website for a variety of business purposes described below:
- Fulfilling and Managing Orders: To process and ship your orders, handle payments, communicate with you regarding your purchases, returns, and customer service inquiries.
- Improving User Experience: To run and operate our website, improve layout and product offerings, and analyze site performance.
- Legal and Compliance: To comply with legal obligations, law enforcement requests, tax regulations, and to protect our legal rights.
- Marketing and Advertising (With Consent): To send you marketing and promotional communications, provided you have opted in. You can opt-out of marketing communications at any time.
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share or disclose your data with the following third-party service providers:
- Shipping & Fulfillment Partners: To deliver your purchased products to your doorstep.
- Payment Processors: To securely process financial transactions.
- Analytics and Advertising Platforms: To measure website traffic, user behavior, and run optimized advertising campaigns (e.g., Google Analytics, advertising pixels).
We do not sell, rent, or trade your personal information to third parties for commercial mailing or unauthorized list-sharing purposes.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this site may become inaccessible or not function properly.
6. Data Retention
We keep your information for no longer than necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Order and transaction records are typically maintained for 7 years to comply with statutory financial tracking mandates.
7. Your Privacy Rights
Depending on your location (such as the European Union under the GDPR or regions with specific state privacy laws), you may have certain rights regarding your personal information:
- The Right to Access: Request copies of your personal data.
- The Right to Correction: Request that we correct any information you believe is inaccurate.
- The Right to Deletion: Request that we erase your personal data under certain conditions.
- The Right to Restrict Processing: Object to or restrict the processing of your data.
To exercise these rights, please reach out to us using our contact details provided above.
8. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Last Updated” date at the top of this privacy policy. We encourage you to review this privacy policy frequently to stay informed of how we are protecting your information.
